A) Copy of your proof of purchase or receipt
B) Photograph of the Range Name & Number from the Rear of warranty card.
C) Photo of the whole case from the front on and upright
D) Photo of the fault/issue(s), with description and advice how occurred.
E) For any issues with wheels, lay the case face down onto its front and take the photo
of lower rear half of case, including all the wheels.
F ) Your shipping address and mobile contact phone number
How to Take Images - Examples
Upright and on WHEELS Wheels - lay on Front then take rear lower half.
Another Example or Rear Wheel Image needed for Soft
2) Deliver the product at their expense, to one of our authorised assessment/repairers,
along with their proof of purchase and the warranty card.
Authorized repairers map as shown on our Where to buy it page.
We apologise if any of the repairers
(as an independant operator) are not near you.
Consumers are always responsible for any freight postage
or delivery costs for all repairs, replacements and or spare parts.