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Claims USA, UK, Rest of World
Terms & Conditions
Top 10 tips
OUR CUSTOMER CARE TEAMS
are here to assist you...
Help us to help you.
In all communications with us, always try and quote your
Range Name & or Number,
We make hundreds of styles and cant speedily assist you without this information.
Dont know this information, then include an image of the case front on an upright.
Each products length of warranty is defined on its individual warranty card.
Without it, one cannot know the length of the warranty or make a claim.
AUSTRALIAN STATUTORY or CONSUMER RIGHTS
Our manufacturers warranty is provided to all our customers and is in addition to any
consumer statutory rights and does not affect your statutory or consumer rights.
Australian Consumer Law Guarantees do not apply to or for
any damage, done to our products of any kind, by anyone,
including yourself, or if you or anyone else has physically abused
or misused the product in any way, that caused the problem.
Check out our DRP above for our assistance with damage.
Any postage or freight costs are always the consumers responsibility.